Troubleshooting

27Feb

WinEEG activation with code

WinEEG software requires proper license for EEG and/or ERP recordings and import of third-party files in EDF/EDF+ formats.WinEEG license can be deliverd on USB dongle or with activation code based on your device Serial Number (SN). You can request activation code from Mitsar support team or via your local represenative. Device SN is located on the back side of the amplifier box on its lable. WinEEG code setup procedure: Connect your Mitsar system to the computerRun WinEEG softwareGo to...

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22Oct

WinEEG dongle setup / checking your license

WinEEG software requires proper license for EEG and/or ERP recordings and import of third-party files in EDF/EDF+ formats that is provide on the security USB dongle. Below you will find setup and verification tutorial of your dongle. Setup procedure: Download and install Guardant dongle driverPlug-in your dongle to on of USB port of the computer with installed WinEEG software Go to Control Panel - Device Manager and check if it is displayed in the device list without any cautions parts You can also find it in Control Panel - Device and Printers under the name Guardant...

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18Jan

Recommended PC configuration

We recommend to use separate computer together with your EEG system. Do not use it for Internet browsing and gaming. Do not install and run any background applications that may use a lot of computer power. Do not run automatic Windows updates or schedule them for the time you do not have EEG recordings. Minimum PC configuration:Processor: At least Intel Core i3. RAM: At least 4 GB.HDD: At least 250 GB. The file system type: FAT32 or NTFS.Video card: Support...

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02Sep

Amplifier functional test / Calibration signal.

To check the EEG amplifier performance you can use calibration (test) signal mode. In this mode the Mitsar-EEG switches EEG amplifiers inputs to the internal square wave generator 1,0 Hz frequency and 100uV amplitude. Data input from the sensors functionally differs from the calibration signal input only by the input signal source switching circuit. The obtained test signal should look as follows: Test procedure: Disconnect all sensors and electrodes from the Amplifier inputs.Choose monopolar montage with REF as a reference.Start calibration signal input....

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