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Support – Mitsar :: Neurodiagnostics :: Electroencephalography (EEG)

Support

Customer Support

If you are looking for system setup or require technical support, feel free to contact us while business hours by phone or skype and e-mail us at any time! We will do our best to respond on all inquiries with 24 hours.

To help us, please, always provide your device Serial Number, EEG software and Operation System name and version!

Contact Us!

DOCUMENTATION

Request PDF of operation and user manuals from our support.

SOFTWARE UPDATES

We provide lifetime software updates. Contact our support to stay up-to-date.

MITSAR WIKI

Knowledge database for Mitsar-EEG systems and QEEG/ERP software users

REMOTE SYSTEM SETUP

Contact our support to schedule remote system setup via TeamViewer.

ORDER SUPPLIES

Find your local dealer our visit our web shop to order Mitsar-EEG supplies.

SURVEY FORM

We ask our users and customers to provide us feedback about our products and services.

Contact information

ph: +7 931 373-20-99
e-mail: help@mitsar-eeg.ru or support@mitsar.eu
WhatsApp: +7 931 373-20-99

Remote Support

To get remote support or system installation and setup, you need to complete the following steps:

  • Download Mitsar remote access module to the computer where you need our help
  • Schedule appointment with our support department via help@mitsar-eeg.ru
  • Let us know your ID and password to allow our stuff to access your desktop
Download QuickSupport Module