Support

Customer Support

If you are looking for system setup or require technical support, feel free to contact us while business hours by phone or skype and e-mail us at any time! We will do our best to respond on all inquiries with 24 hours.

To help us, please, always provide your device Serial Number, EEG software and Operation System name and version!

Contact Us!

DOCUMENTATION

Request PDF of operation and user manuals from our support.

SOFTWARE UPDATES

We provide lifetime software updates. Contact our support to stay up-to-date.

MITSAR WIKI

Knowledge database for Mitsar-EEG systems and QEEG/ERP software users

SURVEY FORM

We ask our users and customers to provide us feedback about our products and services.

REMOTE SYSTEM SETUP

Contact our support to schedule remote system setup via AnyDesk

ORDER SUPPLIES

Find your local dealer our visit our web shop to order Mitsar-EEG supplies.

CERTIFICATES

Certificates Download

Contact information

ph: +7 931 373-20-99
e-mail: help@mitsar-eeg.ru or support@mitsar.eu
WhatsApp: +7 931 373-20-99

Customer Support

If you are looking for system setup or require technical support, feel free to contact us while business hours by WhatsApp or e-mail us at any time! We will do our best to respond on all inquiries with 24 hours.

To help us, please, always provide your device Serial Number (SN), EEG software you are using and your workstation Operation System version!

REMOTE SYSTEM SETUP

Contact our support to schedule remote system setup and software updates.

Remote Support

To get remote support or software installation and initial setup, you need to complete the following steps:

  • Download and install AnyDesk the one computer where you need our help
  • Schedule appointment with our support department by help@mitsar-eeg.ru or WhatsApp
  • Let us know your AnyDesk ID in advance to allow our stuff to access your desktop.
AnyDesk’